ScoreCarding & Performance Management : Customer Case Analysis for Increasing Operational Efficiency

Join David J. Mercier, Global Director of Continuous Improvement of Johnson Controls' Global Workplace Solutions $3.3 billion dollar business unit, to see how Johnson Controls looked for creative ways to drive and improve operational performance forward by doing more with less.

Learn how Johnson Controls realigned existing resources to achieve:
- Top-line revenue growth - Improved operating margins - A successful bottom up approach to measurement
Hear how Johnson Controls applied best practices in building strategy to align workforce accountability and reporting.
Mark Gamble, Director, Technical Marketing at Actuate, will also discuss the enabling technologies that assist Johnson Controls in implementing an operational performance management infrastructure.

You will learn:

1. Score carding for operational efficieny tracking?
2. Performance management?
3. Actuate performancesoft views
   

Presenter:
David J. Mercier, Global Director of Continuous Improvement of Johnson Controls
Event Date: 2/19/09 11:00 a.m. PT

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